QuickBooks Desktop is a powerful accounting tool, but like any software, it can encounter errors during updates. Update errors can disrupt workflow and delay important tasks. This guide will explore the common causes of these errors, provide step-by-step solutions to fix them, and share tips to prevent them in the future.
What are QuickBooks Update Errors?
A QuickBooks Desktop update error occurs when QuickBooks is unable to complete the update process. This issue often displays error messages or codes on the screen, disrupting the update and causing the application to malfunction. These errors can lead to system crashes, freezing, or a lack of response to user commands. When QuickBooks fails to update, it can significantly impact the software’s functionality and your system’s performance.
Typically, QuickBooks notifies users when updates are available. However, during the update process, users may encounter errors that prevent the successful installation of the updates.
The common error codes are:
However, these errors can be easily fixed once the cause of their origin is detected.
Let us check out these errors and their resolution:
Update Errors #1: QuickBooks Error 1719
Cause:
This error occurs when your Windows installer is not installed correctly or you’re running Windows in safe mode.
Solution of Quickbooks Error 1719
Select the taskbar
Look for Intuit update service in the process tab
Select end process
In the details tab click MSIexec.exe
Select end process
Download Windows Installer
Now download QuickBooks 2018
Errors #2: QuickBooks Update Error
Cause:
This error is caused by the unstable internet connections which is the source of improper update of the software.
Solution of QuickBooks Update Error
Right-select the clock feature on the toe right corner of the desktop.
Select adjust date and time
Adjust the date and time to the current hours and click ok
Close all the software running on your system and refresh
Open your QuickBooks desktop and then try updating your QuickBooks again.
Errors #3: QuickBooks Duplicate File Error
Cause
This error is caused when the QuickBooks file is downloaded multiple times mistakenly.
Solution of Quickbooks Duplicate File Error
Go to Control Panel > Add or Remove Programs
Uninstall the multiple files that were downloaded mistakenly
Re-install QuickBooks Desktop 2018
These steps would allow you to run your QuickBooks Desktop 2018 smoothly.
Causes of QuickBooks Desktop Update Errors
Understanding the root cause of the error can help address it effectively.
Common causes include:
Internet Connectivity Issues
Unstable or slow internet can interrupt the update process.
Firewall or Security Software Blockage
Firewalls and antivirus programs can block QuickBooks from accessing servers.
Corrupted Installation Files
Damaged or incomplete QuickBooks files can cause errors.
Incorrect System Date and Time
A mismatch in system settings can lead to server connection issues.
Outdated QuickBooks Version
Running an old version of QuickBooks can conflict with updates.
Multi-User Mode Conflicts
When multiple users access the software simultaneously, it can cause update interruptions.
Step-by-Step Solutions to Fix QuickBooks Desktop Update Errors
Solution 1: Check Your Internet Connection
Ensure your internet connection is stable and fast.
Open your browser and visit any website to confirm connectivity.
If the connection is unstable, reset your router or contact your internet service provider.
Solution 2: Configure Firewall and Security Settings
Open your firewall or antivirus program.
Add QuickBooks to the list of exceptions or allowed programs.
Steps for Windows Firewall:
Go to Control Panel > System and Security > Windows Defender Firewall.
Click Allow an app or feature through Windows Firewall.
Add QuickBooks and its related ports.
Save the changes and try updating QuickBooks again.
Solution 3: Verify System Date and Time
Right-click on the clock on your desktop.
Select Adjust date/time.
Ensure the date and time are correct.
If incorrect, toggle Set time automatically to update them.
Solution 4: Repair QuickBooks Installation
Close QuickBooks Desktop.
Open the Control Panel and go to Programs > Programs and Features.
Select QuickBooks from the list and click Uninstall/Change.
Choose the Repair option and follow the prompts.
Restart your system and try updating QuickBooks.
Solution 5: Use QuickBooks Tool Hub
Download the latest version of QuickBooks Tool Hub from the Intuit website.
Install and open the Tool Hub.
Go to the Program Problems tab.
Run the Quick Fix my Program and then the QuickBooks Install Diagnostic Tool.
Restart your computer and check if the error persists.
Solution 6: Manually Update QuickBooks
Visit the QuickBooks Desktop Downloads & Updates page on Intuit’s website.
Select your version and product.
Download the update file.
Run the file to update QuickBooks manually.
Solution 7: Install Digital Signature Certificate
You can end up with update errors in case of an outdated digital signature certificate. Thus, we suggest you to update your certificate using the set of steps listed below:
Move to C:Program FilesIntuitQuickBooks.
After that, click on QBW32.exe and select the properties tab.
Navigate to the digital signature tab and ascertain that Intuit is selected in the signature list.
Select the details option.
And further, in the digital signature window, click on the view certificate option.
Select the Install certificate option.
Later on, click on the next tab till the finish option appears. You need to then click on the finish tab.
And reboot the system.
Lastly, open QuickBooks and re-download the update.
Solution 8: Access QuickBooks As Admin
QuickBooks update issue can appear in case you do not have admin credentials to install the most recent version. Thus, try performing the below steps to access QuickBooks as admin.
Let us have a look:
First, exit the QuickBooks desktop.
After that, switch off the computer.
You now have to find QuickBooks and right click for the menu.
Also, select Run as the admin option.
And perform the activity you want to and check if the issue continues.
Tips to Prevent QuickBooks Desktop Update Errors
Keep QuickBooks Updated
Regularly check for updates to ensure you’re running the latest version.
Maintain Stable Internet
Use a reliable internet connection during updates.
Regularly Backup Your Data
Before updating, create a backup of your company file to avoid data loss.
Configure Security Software Properly
Ensure firewalls and antivirus programs allow QuickBooks access.
Monitor System Requirements
Confirm your system meets QuickBooks’ minimum requirements.
More About QuickBooks Desktop Update Errors
QuickBooks Desktop update errors can largely affect QuickBooks performance. Thus, eliminating these errors as soon as possible is crucial. When updating or downloading the latest version of QuickBooks, one might land into a bunch of update errors.
These errors include:
QuickBooks error 12045
QuickBooks error 12157
QuickBooks error 12038
QuickBooks error 1603
QuickBooks error 15271
QuickBooks error PS038
QuickBooks error 12037
QuickBooks error 404
QuickBooks 15xxx errors.
Frequently Asked Questions
Why is the QuickBooks desktop not updating?
At times the internet security or firewall can interfere with the updates restricting the software from updating. Also, if the verification of the configuration of the internet security and personal firewall software settings are misconfigured, then QuickBooks might not update or fail to update.
Why does my QuickBooks Desktop update keep failing?
The update may fail due to internet issues, firewall restrictions, or corrupted files. Ensure stable connectivity, configure your firewall, and repair the installation if needed.
How can I find out what is causing the update error?
Use the QuickBooks Tool Hub to identify and troubleshoot the root cause of the error.
Can I update QuickBooks Desktop without an internet connection?
Yes, you can manually download the update file from the Intuit website and install it on your system.
Will updating QuickBooks affect my company files?
No, updating QuickBooks won’t affect your data. However, creating a backup before updating is a good practice.
What should I do if none of the solutions work?
Contact QuickBooks Support or consult a certified QuickBooks ProAdvisor for professional help.
Conclusion
QuickBooks Desktop update errors can be frustrating, but they are often fixable with the right approach. By understanding the causes, following the solutions provided, and adopting preventive measures, you can minimize downtime and maintain the smooth operation of your QuickBooks software.
The post QuickBooks Desktop Update Error: Causes, Solutions, and Prevention Tips first appeared on HabeshaLink.